The Evidence guide identifies critical aspects, knowledge and skills to be demonstrated to confirm competence for this unit. This is an integral part of the assessment of competence and should be read in conjunction with the Range Statement.

Critical aspects of evidence

It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of:

observing safety procedures and requirements

communicating effectively with others involved in or affected by the work

selecting methods and techniques appropriate to the circumstances

completing preparatory activity in a systematic manner

Critical aspects of evidence (continued)

accurately interpreting vehicle body repair quotation

determining repair requirements, including repair procedures, component/part purchases and sublet work requirements

estimating repair timelines

Relationship to other units

Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role

Underpinning knowledge

A working knowledge of:

OH&S regulations/requirements, equipment, material and personal safety requirements

reading and interpretation skills

vehicle body repair estimate/quotation methods

planning and work coordination procedures

work activity timeframe estimation procedures

vehicle body repair methods and procedures

work organisation and planning processes

enterprise quality processes

Specific key competencies, underpinning and employability skills required to achieve the performance criteria

These include a number of processes that are learned throughout work and life, which are required in most jobs. Some of these are covered by the national key competencies, although others may be added. The details below highlight how these competencies are to be applied in the attainment of this unit.

Application of the key competencies in this unit are to satisfy the nominated level in which:

Level 1 - relates to working effectively within set conditions and processes;

Level 2 - relates to management or facilitation of conditions or processes; and

Level 3 - relates to design, development and evaluation of conditions or process.

How will the candidate apply the following key competency in this unit? The candidate will need to:

Collect, analyse and organise information

Collect, organise and understand information related to work orders, plans and safety procedures for reading and interpreting vehicle body repair estimation/quotations

(Level 2)

Communicate ideas and information

Communicate ideas and information to enable confirmation of work requirements and specifications, coordination of work with worksite supervisor, other workers and customers, and the reporting of work outcomes and problems

(Level 1)

Plan and organise activities

Plan and organise activities, including preparation and layout of worksite and obtaining of equipment and materials to avoid backtracking, workflow interruptions or wastage

(Level 1)

Work with others and in a team

Work with others and in a team by recognising dependencies and using cooperative approaches to optimise workflow and productivity

(Level 1)

Solve problems

Establish safe and effective work processes which anticipate and/or resolve problems and downtime, to systematically develop solutions to avoid or minimise reworking and avoid wastage

(Level 1)

Use mathematical ideas and techniques

Use mathematical ideas and techniques to calculate time, assess tolerances, apply accurate measurements, calculate material requirements and establish quality checks

(Level 1)

Use technology

Use workplace technology related to interpreting and using repair quotations, including the use of measuring equipment, computerised technology and communication devices and the reporting/recording of results

(Level 1)

Context of assessment

Application of competence is to be assessed in the workplace or simulated worksite

Assessment is to occur using standard and authorised work practices, safety requirements and environmental constraints

Assessment is to comply with regulatory requirements, including Australian Standards

Method of assessment

Assessment must satisfy the endorsed assessment guidelines of the automotive industry's RS&R Training Package

Assessment methods must confirm consistency and accuracy of performance together with application of underpinning knowledge

Assessment must be by direct observation of tasks, with questioning on underpinning knowledge and it must also reinforce the integration of key competencies

Assessment may be applied under project related conditions and require evidence of process

Assessment must confirm a reasonable inference that competence is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances

It is preferable that assessment reflects a process rather than an event and occurs over a period of time to cover varying quality circumstances. Evidence of performance may be provided by customers, team leaders/members or other persons subject to agreed authentication arrangements

Specific resource requirements for this unit

The following resources should be made available:

workplace location or simulated workplace

materials relevant to interpreting and using repair quotations

equipment and tooling appropriate to interpreting and using repair quotations

activities covering mandatory task requirements

specifications and work instructions